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Frequently Asked Questions
 
  1. Do we recycle our paper, plastic and metal refuse?
    Yes, we work with the university’s environmental department which separates and disposes our recyclables.

  2. Where can I sign up for a dining plan?
    You can sign up for a plan at Residence Life located in the Commons Dining Hall (lower level) at anytime.

  3. Can I downgrade or upgrade my dining plan?
    Yes, you can downgrade your dining plan up to the first Friday of each semester. You may also upgrade your dining plan at anytime throughout the year. Please visit the Residence Life office to make any changes.

  4. How will my dining plan accommodate special dietary needs?
    We ask that anyone having special dietary needs such as allergies, kosher, halel, etc meet with our Executive Chef and Dining Hall Directors to identify themselves and discuss their options.

  5. Does Hospitality Services have a nutrition program?
    Yes, we have a comprehensive nutritional information program that works in conjunction with our menu cycle to identify items that fall into several wellness categories. We also work closely with the university’s health educator to promote nutrition and solicit feedback from students. For more information, please visit: balancemindbodysoul.com

  6. What does unlimited, continuous dining mean?
    Simply put, according to the allowance for dining hours described in your plan, you can eat as much or as often as you like in any of the resident dining halls.

  7. Are dining halls opened during the holidays?
    Generally speaking, the Commons Dining Hall and BARH dining hall are opened during most holiday weekends to allow for students remaining on campus to eat. A schedule of opening and closings is posted two to three weeks in advance of a holiday. There are many other options for dining to choose from, please visit the locations page for more information.

  8. What are Bonus Bucks?
    Bonus Bucks are courtesy dollars given to each plan holder allowing them the flexibility of making purchases at any Hospitality Services location throughout campus. You can use them for items such as paying for friends or family to eat in a dining hall, our convenience stores, and any retail outlet including the coffee house on campus or the two floors of service in the Rensselaer Union. Bonus Bucks can be carried over from fall semester to spring semester but remaining funds are forfeited at the end of each school year.

  9. What is RAD?
    Rensselaer Advantage Dollars is a campus declining balance account that you may purchase at anytime. It carries over from year to year and ends at the time you leave Rensselaer. It allows you the ability for use not only in Hospitality Services locations but also in areas such as the campus vending machines, laundry facilities, the box office at Houston Field House and more. Stop by the Campus Card Office in the Rensselaer Union for more information or to open an account.

  10. What do I do if I have a problem or suggestion?
    There are several ways that you may contact us or tell us of your concerns. Most directly you can contact our General Manager or Executive Chef by visiting our contacts page and clicking on their email link or you can see any Supervisor or Manager in our dining facilities. You may also fill out a comment card at any one of our locations and someone will respond to you.

Rensselaer Polytechnic Institute | Hospitality Services | 110 Eighth Street | Troy | NY | 12180 | 518.276.6277 | F 518.276.4885 | Contact Us

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